Hi, I’m Casey.👋
I’ve lived just outside of Nashville, TN for over 12 years. 🤠
My Approach
Collaborative
I thrive on partnering with various stakeholders in the organization to deeply understand your business goals.
Iterative
My work is iterative, constantly refining and improving content based on feedback and performance metrics to ensure the best outcomes.
Data-Driven
Data is the key for decision-making. I use information to guide solutions, ensuring they are both effective and impactful.
8+ years of experience
Various roles across organizational performance and workplace learning
Impactful Solutions
Record of achievements resulting in millions in savings for organizations
Customer Centric
Advocate for accessibility and inclusion
Experience
Tech Learning Experience Designer | Amazon - Rapid & Rural Logistics | Dec 2022 – Present
Led the launch of technologically innovative just-in-time training programs, resulting in $12.6MM annualized savings by decreasing the learning curve.
Introduced Scrum and Agile project tracking to streamline content creation in learning projects, allowing the team to rapidly adapt to changing priorities.
Implemented an intake rubric, establishing clear guidelines for content prioritization and increasing alignment across the organization’s leadership teams.
Learning Experience Designer | Amazon - Global Specialty Fulfillment | Sep 2021 – Dec 2022
Developed learning objectives based on Kirkpatrick's levels of evaluation, creating a framework to measure the impact of learning initiatives on business goals.
Integrated UX design, graphic design, and Mayer's Principles to optimize cognitive load and enhance knowledge transfer.
Applied adult learning theories and neuroscience research to inform instructional design, ensuring measurable learning outcomes.
Instructional Designer | BNY Mellon | Jun 2019 – Sep 2021
Customized and localized learning experiences for 50,000+ global employees.
Transformed dry, technical documentation into easily digestible formats, encouraging adoption of new tools.
Service Desk Trainer | BNY Mellon | Nov 2016 – Jun 2019
Created instructional materials for instructor-led, self-led, in-person, and virtual delivery formats.
Facilitated instructor-led training for SaaS products, processes, and new hire onboarding.
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Software:
Illustrator
Photoshop
InDesign
Articulate 360 Storyline & Rise
Learning Management Systems (Saba, Cornerstone)
Microsoft Office 365
Design & Development
Generative AI (ChatGPT, Bedrock)
Adobe XD
Figma
After Effects
Audacity
Audition
Vyond
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Bachelor's:
Miami University of Ohio
Japanese
2006 - 2010
Master's:
Boise State University
Organizatioal performance and Workplace Learning -
2024 - Present
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Association for Talent Development (ATD)
International Society for Performance Improvement (ISPI)
Let’s chat
Alzam & Camallia Marroh from Noun Project (CC BY 3.0)