Hi, I’m Casey.👋

I’ve lived just outside of Nashville, TN for over 12 years. 🤠

My Approach

Collaborative

I thrive on partnering with various stakeholders in the organization to deeply understand your business goals.

Iterative

My work is iterative, constantly refining and improving content based on feedback and performance metrics to ensure the best outcomes.

Data-Driven

Data is the key for decision-making. I use information to guide solutions, ensuring they are both effective and impactful.

8+ years of experience

Various roles across organizational performance and workplace learning

Impactful Solutions

Record of achievements resulting in millions in savings for organizations

Customer Centric

Advocate for accessibility and inclusion

Experience

Tech Learning Experience Designer | Amazon - Rapid & Rural Logistics | Dec 2022 – Present

  • Led the launch of technologically innovative just-in-time training programs, resulting in $12.6MM annualized savings by decreasing the learning curve.

  • Introduced Scrum and Agile project tracking to streamline content creation in learning projects, allowing the team to rapidly adapt to changing priorities.

  • Implemented an intake rubric, establishing clear guidelines for content prioritization and increasing alignment across the organization’s leadership teams.

Learning Experience Designer | Amazon - Global Specialty Fulfillment | Sep 2021 – Dec 2022

  • Developed learning objectives based on Kirkpatrick's levels of evaluation, creating a framework to measure the impact of learning initiatives on business goals.

  • Integrated UX design, graphic design, and Mayer's Principles to optimize cognitive load and enhance knowledge transfer.

  • Applied adult learning theories and neuroscience research to inform instructional design, ensuring measurable learning outcomes.

Instructional Designer | BNY Mellon | Jun 2019 – Sep 2021

  • Customized and localized learning experiences for 50,000+ global employees.

  • Transformed dry, technical documentation into easily digestible formats, encouraging adoption of new tools.

Service Desk Trainer | BNY Mellon | Nov 2016 – Jun 2019

  • Created instructional materials for instructor-led, self-led, in-person, and virtual delivery formats.

  • Facilitated instructor-led training for SaaS products, processes, and new hire onboarding.

Let’s chat

Alzam & Camallia Marroh from Noun Project (CC BY 3.0)